Health

Blue Plus again earns NCQAs highest rating for service and clinical quality

ST. PAUL (JUNE 5, 2003) — The National Committee for Quality Assurance (NCQA) has again awarded Blue Plus an accreditation status of "Excellent" — the highest level achievable — for the health plan's commercial business (HMO/POS),… ST. PAUL (JUNE 5, 2003) — The National Committee for Quality Assurance (NCQA) has again awarded Blue Plus an accreditation status of "Excellent" — the highest level achievable — for the health plan's commercial business (HMO/POS), Prepaid Medical Assistance Program (PMAP) and MinnesotaCare programs. Blue Plus is the Blue Cross and Blue Shield of Minnesota HMO.

This accreditation status was awarded after rigorous evaluation by NCQA of all aspects of Blue Plus, including preventive health services, member satisfaction, physician credentialing and quality improvement projects to improve clinical care and service for Blue Plus members.

"It is partly a health plan's members that determine whether it earns NCQA's Excellent accreditation status," said Margaret E. O'Kane, NCQA president. "Any plan that does so should be proud of their accomplishment. It is a sign that they are delivering great service and great care — they've met the toughest test in managed care."

Although Blue Plus was the first in the state to achieve Excellent status, in 2001, the bar continues to rise. Maintaining Excellent status requires substantial continuous improvement on 52 separate standards.

"Accreditation is important, but it is the improvement of processes that benefit our members and the discipline that comes from compliance with NCQA standards that is most valuable for us," said Colleen Reitan, president and CEO of Blue Plus. "We are extremely proud of the hard work our employees contribute, helping our customers receive the high-quality, compassionate health care services necessary to achieve and maintain this level of accreditation."

NCQA is an independent, nonprofit organization dedicated to measuring the quality of America's health care. NCQA accreditation is a nationally recognized evaluation that purchasers, regulators, and consumers can use to assess managed care plans.

For more information please contact: Monika Strom: (651) 662-6889 or Karl Oestreich: (651) 662-1502

June 16, 2003
ABOUT INSIGHT NEWS
The Journal For Community News, Business and The Arts serving the African American community in Minneapolis-St.Paul. Available on news stands and online at insightnews.com.
INSIGHT NEWS

1815 Bryant Ave N, Minneapolis, MN 55411
insightnews.com
(612) 588-1313

ADVERTISING

Download our Media Kit (PDF file, requires Adobe Acrobat Reader)

Newspaper Deadlines
-Classified: Ad inquiries due one week prior to run date Wednesday
-Display: Space reservation due one week prior to run date and material due Wednesday the week prior to run date.
-Insight News print edition is published weekly on Mondays

For more information call: 612.588.1313

CONVERSATiONS W/ AL MCFARLANE