ST. PAUL (JUNE 5, 2003) — The National Committee for Quality Assurance (NCQA) has again awarded Blue Plus an accreditation status of "Excellent" — the highest level achievable — for the health plan's commercial business (HMO/POS),… ST. PAUL (JUNE 5, 2003) — The National Committee for Quality Assurance (NCQA) has again awarded Blue Plus an accreditation status of "Excellent" — the highest level achievable — for the health plan's commercial business (HMO/POS), Prepaid Medical Assistance Program (PMAP) and MinnesotaCare programs. Blue Plus is the Blue Cross and Blue Shield of Minnesota HMO.
This accreditation status was awarded after rigorous evaluation by NCQA of all aspects of Blue Plus, including preventive health services, member satisfaction, physician credentialing and quality improvement projects to improve clinical care and service for Blue Plus members.
"It is partly a health plan's members that determine whether it earns NCQA's Excellent accreditation status," said Margaret E. O'Kane, NCQA president. "Any plan that does so should be proud of their accomplishment. It is a sign that they are delivering great service and great care — they've met the toughest test in managed care."
Although Blue Plus was the first in the state to achieve Excellent status, in 2001, the bar continues to rise. Maintaining Excellent status requires substantial continuous improvement on 52 separate standards.
"Accreditation is important, but it is the improvement of processes that benefit our members and the discipline that comes from compliance with NCQA standards that is most valuable for us," said Colleen Reitan, president and CEO of Blue Plus. "We are extremely proud of the hard work our employees contribute, helping our customers receive the high-quality, compassionate health care services necessary to achieve and maintain this level of accreditation."
NCQA is an independent, nonprofit organization dedicated to measuring the quality of America's health care. NCQA accreditation is a nationally recognized evaluation that purchasers, regulators, and consumers can use to assess managed care plans.
For more information please contact: Monika Strom: (651) 662-6889 or Karl Oestreich: (651) 662-1502