2012. It’s here. Malleable, uncluttered and amenable to our whims and wishes, 2012 was delivered to each of us at precisely that point in time when we expected it to arrive. What if every transaction was so flawless?
I challenge you, and myself, to make this the year we deliver. Whether the transformation is freaky fast or slow good, dedicating a year to improving your delivery can change your career and your outlook long after 2012 is taken away from us.