We almost had to let him go. Steve was forgetting everything. He forgot to check messages and forgot to return calls. He read emails and didn’t respond. When asked about work that should have been completed, Steve just shrugged and gave us a deer-in-the-headlights, what-am-I-doing-here kind of stare. He was confused and the rest of the team was frustrated. A co-worker complained, “It’s like the day his mother died, Steve checked out.” Aha. Steve was grieving.