It was just a report. A straightforward spreadsheet. A list of text and numbers lined up in long columns, a few formulas, some formatting and Voila! A report. Unfortunately, the recipient of the report did not appreciate its simplicity. “What about that other column?” he asked. “And where did those numbers come from?” Working in fits and starts, three days later, the reporting dynamo had produced the report he was looking for and pulled out most of her hair in the process.