Abri wrote to Insight News because she can’t stand her boss. Usually it takes two to tangle. Next to every bad manager is an employee complaining about their bad manager, and usually, they are both part of the problem. When it comes to giving feedback, though, the manager’s style is often a big part of the problem.
Abri is a Quality Editor. Her job is to edit surveys before they go back to a client. She checks for typos and grammar issues and verifies that the scores make sense. Every time Abri completes a project, her manager reviews her work and sends feedback in an email. The manager calls it feedback; Abri calls it torture. Opening those email critiques is painful. She knows they list, in a thick block paragraph, single spaced, the microscopic details of her errors. “It’s all negative,” says Abri. “Am I really that bad?”