Quick! Describe your favorite TV commercial! For many people, this is easy to do because we live in a visual culture. TV, YouTube, FaceBook, Pinterest… we take in information through the eyes the way we ingest food through our mouths. And then we walk into a meeting or presentation bearing written handouts outlining the written slides on our not-so-powerful PowerPoint.
Website developer Kitty ignored the call coming in from a project manager at work. “She’s always yelling at me,” Kitty told her friends. If the project manager could hear that comment, she might reply, “You’re always missing deadlines.” And both statements would be true. Even before Kitty ignored her call the project manager (PM) was livid. “Kitty is talented and she knows it, so she gets away with being a diva.” Some people crave attention, even if it is negative and puts their employment in jeopardy. This time, the PM was not going there with Kitty. This time, she tried something completely different.