Being a frequent (bargain) shopper, there is one thing that I feel quite strongly about- good customer service. While I understand that all of my bargain hot-spots won’t yield the same level of service (think Macy’s vs. Goodwill), when I am patronizing a reputable establishment, I expect to be treated in a befitting manner. That’s why I was so outdone after an overnight stay at the Doubletree in downtown Minneapolis.






